Synch-Point Production Blog

Hello. Blogger Shiz here.

T-shirt Reprints
We’re expecting the t-shirts to arrive from our manufacturer in the next week or two.
We’ll start shipping them out as soon as we receive them.

Returned Packages
Of all the t-shirts we shipped out in August (that would be 800 of them), there were 10 packages that came back to our office b/c the address was incorrect.

I’ll post a separate blog entry w/ a list of names.
If your name is listed, please email pr @ bro-usa.com with your name & mailing address.

Password: september2008

That’s all for now.

Hi blogger Shiz here.

Couple questions received via email & via comments.
I don’t have time to respond to each person, so if you get an email w/ a link to this page, here are your answers.

Q. I moved & have a different address from the one on the postcard. Is there a way to get the t-shirt redirected to my new address?
A. US Postal Service does not offer address re-direct. If you moved, please submit a “change of address” form to your local post office & they will forward your package to your new mailing address.

If the package gets returned to us, we will contact you via email to get your new address & re-send it to you.

Q. I am also curious what took so long?
A. We print t-shirts in batches of 1000 units. Sometimes we run out of your particular size (which happened for Large & Extra Large for those who bought the first print), sometimes we simply don’t have enough staff to send out packages (like during the convention season).

Q. When should I expect my t-shirt?
A. It really depends on when we receive your postcard & your t-shirt size. Once we get our next batch of t-shirts (coming in September), it looks like we’ll be able to catch up on almost all sizes except for Large & Extra-Large.

So if you requested Small & Medium, you will get your t-shirt by late September. If you requested Large & Extra-Large AND sent your postcard in before April 2008, you should also be getting your t-shirt by late September. If you sent in your postcard around May 2008 or later, you’ll be getting your t-shirt around October or November.

Q. I’m in Chicago and I want to purchase the ultimate DVD collection of FLCL, please, let me know where can I buy it.
A. Hm, I’ll have to check w/ our sales department to see which retailers still have the FLCL Ultimate Edition DVD in stock. I’ll update this post w/ more information, and/or I welcome retailers (and readers) with links to stores that still have them in stock.

Okay, that’s it for today.
Hope this answers any questions you may have.

Hi, blogger Shiz here.

We’re done shipping the FLCL Ultimate Edition t-shirts for August. We’re not done with all of you yet, but just simply ran out of the t-shirts & are waiting for our manufacturer to reprint them.

Here is everything that’s been sent out in August.

[Small]
* Postcards received February 2008 - March 2008

[Medium]
* Postcards received October 2007 - December 2008December 2007 **UPDATED**

[Large]
* Postcards received November 2007 - January 2008

[Extra Large]
* Postcards received November 2007 - January 2008

We’ll start shipping out the t-shirts as soon as the reprints arrive in September.

Sorry for the wait!

Hello, blogger Shiz once again.

I also found a pile of returned packages. Some of those who moved, some of those who gave us bad addresses.

If you recognize people on this list, let them know to contact us at pr @ bro-usa.com.

*** Returned Packages w/ No Emails ***
(In alphabetical order by first name)

Andrew Tolbert (FL)
Brandon Sample (AZ)
Brittany Bayley (SC)
Bryan Dechart (NY)
Chris Gallo (IA)
Chris Samuels (CA)
Daniel Hernandez (CA)
Darrel McLaughlin (AR)
Eric Johnson (TN)
Jessica Clonch (NC)
John Johnson (MI)
Kevin Ho (Canada)
Marty Parker (GA)
Mandala Scott (TX)
Nicole Strome (FL)
Preston Wendt (AK)
Ryan Ridgely (AZ)
Thomas Szezerba (IL)
William V. (CO)

Hi, blogger Shiz here.

We’ve been getting a lot of FLCL Ultimate Edition t-shirt requests, but some postcards don’t have sizes listed on them.

Here is a list of those who didn’t write down their t-shirt sizes.
These folks are currently on hold while we try to catch up with our backlog.

Please let us know what size you would like to get!

***
Nicholas Augustine (FL)
Scott Holcomb (CA)
Natanel Yermyahu (NY)
Felicia-Anne J. Verschuur (WV)
Daniel Gorenberg (CA)
Chris Cain (CA)
Michelle Emert (NV)
Andrew Baker (ME)
Aryn Jurgensen (VA)
Spike the Percussionist (TX)
Nick Kaplan (NV)
Chris Meslar (VA)
Phillip Hellmuth (CA)
W.H. Strock (GA)
Max drapey (NY)
Damian Blanchard (CT)
Ken Yerg (OH)
Bright Moody (NY)
Seth Cotner (MN)

Thanks!

Hello. Blogger Shiz writing for the last time today.

Happy birthday to retail operations manager Dennis.
And happy belated birthday to accounting staff Kumiko.

***
We have several FLCL Ultimate Edition T-shirt postcards with bad addresses. Our shipping software doesn’t recognize the address, usually because there are “multiple addresses listed” for the address listed. If you live in a multi-unit complex (say, apartment), please write down your apartment number.

We’ve been contacting those with bad addresses, but they’re not responding to us.

So if any of these are your friends, let them know to contact us at pr @ bro-usa.com.

Chris Remaly (Breingsville, PA)
Chris Luth (Lincoln, NE)
Thomas Ingram (Eugene, OR)
Michael Gibson (Covington, LA)
Kenneth Lonnguist (Fort Collins, CO)
Alex Cristanda (Westburg, NV)
Timothy Marrone (Effort, PA)
Tom Couchenour (Elizabeth, PA)
Allegra Peterson (Austin, TX)
Gasy Conboy (Dublin, TX)
David Seivack (Tucson, AZ)
Manuel Cepero (Jersey City, NJ)
Kevin Mason (Baltimore, MD)
Kris Swart (Corry, PH)
Chris Gonzalez (Orange, CA)

Have a good weekend!

Hello, blogger Shiz here again.

More t-shirts were sent out today.

Small:
* Postcards received Feb 2008 - March 2008

Medium:
Sorry, couldn’t get to them because they haven’t been packed yet. I’ll get them out on Monday.

Large:
* Rest of postcards received in November 2007
* Postcards received December 2007 - Jan 10, 2008
(that’s about 100 t-shirts)

Extra Large:
Didn’t do any today.

Click here if you haven’t received a tracking number confirmation email.

Hi Blogger Shiz once again.

We’ve been getting a lot of inquiries from folks who bought the 4th print of the FLCL Ultimate Edition DVD box set.

The problem seems to be with disc 1, where the DVD freezes after 5 minutes.
And it seems like most of the users who have been having problems are those with PS3s.

We’re currently talking to our replicator to see what the problem is. We’ve already sent some of the “bad” discs to them & they’re doing some tests.

If you recently purchased the FLCL Ultimate Edition DVD box set & are having problems w/ disc 1, please email pr @ bro-usa.com with the subject line “FLCL Ult Ed Disc 1 Issue”.

Please include the following in the body of your email:
* Your full name
* Your mailing address
* What DVD player you are using

I’ll be working on this alongside catching up w/ the t-shirt backlog.